PAIA Manual

  1. Introduction

    This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (PAIA).

  2. Contact Details
    • Information Officer:
      Meg Enerson
    • Postal Address:
      Tinley Manor, Ballito, Kwa-Zulu Natal, South Africa, 4390
    • Email: [email protected]
  3. The Guide on how to use PAIA
    The guide is available from the Information Regulator.
  4. Records Available in Terms of Other Legislation:

    We maintain records in accordance with the Companies Act, Value Added Tax Act, and POPIA.

  5. Schedule of Records Held:
    • Internal Records: Financial records, asset register, and operational documents.
    • Personnel Records: Contracts and staff information.
    • Client Records: Website credentials, project briefs, and service history.
  6. Request Procedure

    To request access to a record, the requester must use the prescribed Form 2 available on the Information Regulator’s website and pay the applicable fee.